Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

•  University graduated in IT
•  High attention to details
•  Proactive, energetic self confident
•  Good in English both Speaking and Writing
•  Proven self starter
•  Able to work under pressure
•  2 year of PC user support experience is must
•  Managerial experience of a team is a must

• Supervise the tasks in support team and ensure smooth and timely execution of relevant operations;
•  Making periodical report on end-user computing area health status in Smart;
•  Monitor support team KPIs and foster a timely issues closure;
•  Provide an ultimate view to the immediate manager a current status of pending tasks;
•  Review current practices and propose enhancement paths;
•  Initiate innovative solutions deployment;
•  Control IT stock;
•  Prepare maintenance plans with applicable execution control;
•  Setup knowledge sharing sessions;
•  Entrusted system and areas:
• Callcenter users’ support (IP phone setup, headsets check and replacement etc);PABX operations;
•  Printers check and setup;
•  Submitting of broken equipment to suppliers;
•  Periodical PCs maintenance and general IT environment checks in Phnom Penh and provinces;
•  Other relevant tasks assigned by head of IT infrastructure, CIO and CEO;