Cambodia Recruitment Agency (CRA)

Job Announcement

MekongNet

Job Title : Technical Support (presales and postsales)

Location : Phnom Penh

Vacancy Type : Engineering,Sales / Marketing

Education : All levels

Number of Hirelings : 5

Introduction :

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.

Job Description :

• Pre-sales technical support

- Attend meetings with sales to understand customers technical requirements

- Provide service demonstrations to customer

- Oversee customers during their testing process to ensure successful integration

• Post-sales technical support

- Investigate any technical issues customer is facing

- Ensure highest level of customer service.

- Gather customer feedback

- Testing of new features being released to customers.

Job Requirement :

• Customer focused

• Completed university or in final year.

• Studied in IT or programming

• Work experience in customer support or technical support

• Can speak English or Chinese (or both)

• Can Work as a Team

Posting Date :

April-20-2023

Closing Date :

June-30-2023

How to apply :

AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh.

Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh

Early applications will be prioritized.

Contact Detail :

Name : MekongNet

Mobile :

Tel : 069 226 648/061 226 648

Fax :

Email : career@mekongnet.com.kh

Address : # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh

Web Site :