Cogetel Limited (ONLINE) is Cambodia's leading ISP almost twenty years serving the market, we offer premium quality Internet and communication solutions for the home, business and corporate customer. For more info: www.online.com.kh

• Bachelor Degree of Computer Science, Information Systems, Electrical / Computer Engineering or equivalent
• Minimum three(3) to five (5) years working experience in related field 
• Must have a good understanding of a “services business” in high technical environment 
• Post-graduate / professional qualification in relevant field will be an added advantage
• Strong understanding knowledge in LAN, WAN, TCP/IP, VoIP, VPN and Firewall
• Customer-focused, passionate about delivering customer exceptional communication and customer interface skills
• Ability to demonstrate leadership qualities/skills
• Ability to deliver customer facing qualify and operations review regarding network performance
• Good interpersonal and communication skills
• Positive attitude and good command of English 

• Facilitate technical support on a variety issue
• Review, analyze and evaluate various network / system issue
• Escalate the issue to next level if necessary
• Report operational achievements and progress to operation manager on regular basic include 
statically analysis and improvement of action plans
• Follow up with unsatisfied customers to ensure issues are resolved and the customer satisfied
• Identify the issue within the Access Network both reactive and proactive
• Guide and drive initiatives on ensuring availability and security of Access Network
• Prepare technical proposal including written technical description, estimating project, level of effort and creating schedules
• Work with other Departments to ensure operational consistency 

Interested candidates should send their CV with Cover Letter and a recent photo to:
Cogetel Limited (ONLINE)
HR & Administration Department with Address:# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh

Only short-listed candidates will be notified for interview. Received applications will not be returned.