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Cambodian SingMeng Telemedia Co., Ltd
Job Title : Technical Support (Chinese Speaking)
Location : Phnom Penh
Vacancy Type : Computer - Networking
Education : All levels
Introduction :

SingMeng Telemedia is a premium broadband networking solution and multimedia service provider. It provides user-centric services covering Broadband network, OTT Internet TV, mobile TV, and DTT wireless digital TV services. Cambodian SingMeng Telemedia owns and operates the most advance optic network covering 25 provinces in Cambodia. 

Job Requirement :
  •  At least 3 year experience.
  •  Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  •  Problem solving skills and strong customer focus
Job Duties :
  •  Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  •  Accommodates client disabilities by recommending devices and techniques.
  •  Maintains client confidence and protects operations by keeping information confidential.
  •  Contributes to team effort by accomplishing related results as needed.
  •  Provide support, including procedural documentation and relevant reports.
  •  Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  •  Rapidly establish a good working relationship with customers and other professionals, such as software developers
  •  Conduct electrical safety checks on computer equipment.
  •  Other tasks from manager
Posting Date :
May-20-2018
Closing Date :
June-01-2018
Contact Detail :
Name : Cambodian SingMeng Telemedia Co., Ltd
Mobile : 012 670 974 / 096 2 9999 72
Tel :
Fax :
Email : pok.bunly@smtelemedia1.com
Address : #29, Street 592, Khan Toul Kork, Phnom Penh, Cambodia
Web Site : http://smtelemedia.com/

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