logo
find-us-on-facebook
Job Announcement

Smart Axiata Company Limited (Smart)
Job Title : Smart Shop Supervisor ( Very Urgent)
Location : Kaoh Kong,Phnom Penh,Oddor Meanchey
Vacancy Type : Sales / Marketing
Education : All levels
Introduction :

Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

Job Requirement :
  •  Experience in treating and serving customers as per highest international standards
  •  Strong Communication ability and ability to lead teams combined with negotiation, presentation and sales skills
  •  Being creative, innovative and dynamic with strong attention to customer / guest service and details
  •  Accuracy and trustworthiness is a absolute must
  •  Fluent Khmer and Good English both spoken and written, accurate pronunciation
  •  Positive appearance as a person, showing friendliness, accuracy, competence and customer centric by proper body language and behavior
  •  At least 1 or 2 years experiences in related field such as hotel, restaurant or banking.
Job Duties :
  •  Welcoming & treating customers in a most friendly and patient manner
  •  Supervises the day-to-day operations of the Smart Shop
  •  Maintains high standards in customer service
  •  Maintains high standards of visual merchandising (displays)
  •  Ensures Team comply with Company policies and procedures
  •  Ensures Team are well presented and in full uniform at all times
  •  Handles operational controls – stock of SIM cards/Scratch cards, cash, keys, alarms, etc.
  •  Controls daily cash collection/reconciliation, petty cash and banking
  •  Conducts team meetings and coordinates operation/performance reviews
  •  Lead front office team –work shift controlling, organizing day-by-day management
  •  Register and handle customer’s problem & complaints
  •  Offering immediate support and solution to customers with issues and complaints facing
  •  Defining customer handling processes and procedures, training and information providing to staff
  •  Ensuring accurate reports, statistics, quality control, and staff peak performance
  •  Fulfill the works in compliance with the corporate procedures and instructions
  •  Conduct the gaps and mistake report done by front office agents and finalize how to make it better
  •  Monitoring front office group performance and take appropriate measurements with target setting
Posting Date :
January-11-2017
Closing Date :
January-21-2017
Contact Detail :
Name : Smart Axiata Company Limited (Smart)
Mobile : 010 202 136 / 010 202 148
Tel :
Fax :
Email : jobs@smart.com.kh
Address : No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh
Web Site : http://www.smart.com.kh

SEND ME THIS JOB DESCRIPTION

*NEW*: Have you tried "My Favorites" feature? You can keep track of all your favorite jobs so that you do not
need to always email them to yourself. Just register, login, and start adding jobs to "My Favorites".

Email :
If you do not see the email, please check your junk folder. Also remember to mark CRA emails as "safe"
Type the code shown :


L