Job Announcement

Job Title : Senior Officer, IT Operations
Location : Phnom Penh
Vacancy Type : Computer - Programming
Education : All levels
Introduction :

Amret is a leading microfinance institution that contributes to the economic and social development of Cambodia by providing a wide range of financial products and services designed to meet the needs of diverse customers and communities. Amret’s commitment and long-term business strategy is to become a leading financial institution in Cambodia.

Job Requirement :
  •  Bachelor Degree in Information Technology or other related fields
  •  Minimum 2 years of experience in operations and support for CBS and other IT applications production
  •  Minimum 2 years of experience in IT programming
  •  Skillful of CBS and other applications management and close-of-business processes
  •  Skillful of Unix scripting, JBOSS, JBASE, ITIL/ITSM and best practices methodologies
  •  Managing application environment for other teams
  •  Good verbal and written in English and Khmer.
Job Duties :
  • Monitor, implement, and report on production systems and service operations (system KPIs, T24, mobile financial services [MFS], ATM Switch, reporting system), processes and procedures, problems, incidents and escalation management, adhering to information security and ITIL standards to offer proactive, secure and high quality services
  •  Execute and manage proof-of-concept for automating T24 services, MFS, ATM Switch and reporting system, and submit results to IT Operations Manager, Head of IT Infrastructure and Operations and other related stakeholders for validation
  •  Troubleshoot problems and propose solutions for issues related to production systems, validate with respective manager before applying the validated solution
  •  Provide third level technical support to T24, MFS, ATM Switch and reporting system and interface with TEMENOS for vendor support to resolve issues based on agreed internal and external SLAs
  •  Manage the installation of patches and T24 version upgrades, maintaining the system at the correct version level product feature offerings and issue resolution needs
  •  Deploy new updates of MFS, ATM Switch, reporting system/SQL scripts from software development team and vendors following IT Operational Guidelines and SLAs
  •  Monitor performance of all applications, administer the RDBMS, and propose upgrading or optimizing of support
  •  Other tasks assigned.
Posting Date :
Closing Date :
How to apply :

Interest applicant are invited to submit their application along with supporting document to Recruitment and Job Management Unit:

Contact Detail :
Name : Amret
Mobile : 012 635 150
Tel :
Fax :
Email : job@amret.com.kh
Address : #35BA, Street Tchecoslovaquie (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.
Web Site : http://job.amret.com.kh/


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