Job Announcement

Smart Axiata Company Limited (Smart)
Job Title : Senior IT Support Administrator
Location : Phnom Penh
Vacancy Type : Computer - Programming
Education : All levels
Number of Hirelings : 1
Introduction :

Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

Job Description :

Control IT support area to ensure best solutions come on time to address users and other relevant problems over active participation in all activities of support team. 
Periodical reporting on all activities ongoing in the team’s area.

Job Requirement :
  •  University graduated in IT
  •  High attention to details
  •  Proactive, energetic self confident
  •  Good in English both Speaking and Writing
  •  Proven self starter
  •  Able to work under pressure
  •  2 year of PC user support experience is must
  •  Managerial experience of a team is a must
Job Duties :
  • Supervise the tasks in support team and ensure smooth and timely execution of relevant operations;
  •  Making periodical report on end-user computing area health status in Smart;
  •  Monitor support team KPIs and foster a timely issues closure;
  •  Provide an ultimate view to the immediate manager a current status of pending tasks;
  •  Review current practices and propose enhancement paths;
  •  Initiate innovative solutions deployment;
  •  Control IT stock;
  •  Prepare maintenance plans with applicable execution control;
  •  Setup knowledge sharing sessions;
  •  Entrusted system and areas:
  • Callcenter users’ support (IP phone setup, headsets check and replacement etc);PABX operations;
  •  Printers check and setup;
  •  Submitting of broken equipment to suppliers;
  •  Periodical PCs maintenance and general IT environment checks in Phnom Penh and provinces;
  •  Other relevant tasks assigned by head of IT infrastructure, CIO and CEO;
Posting Date :
Closing Date :
Contact Detail :
Name : Smart Axiata Company Limited (Smart)
Mobile : 010 202 136 / 010 202 148
Tel :
Fax :
Email : jobs@smart.com.kh
Address : No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh
Web Site : http://www.smart.com.kh


*NEW*: Have you tried "My Favorites" feature? You can keep track of all your favorite jobs so that you do not
need to always email them to yourself. Just register, login, and start adding jobs to "My Favorites".

Email :
If you do not see the email, please check your junk folder. Also remember to mark CRA emails as "safe"
Type the code shown :