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GL FINANCE Plc.
Job Title : Senior Helpdesk
Location : Phnom Penh
Vacancy Type : Computer - Programming
Education : All levels
Number of Hirelings : 1
Introduction :

GL Finance Plc. (GLF) began its commercial activities in Cambodia in May 2012, being the first step of the regional expansion plan. GLF is the first financial company for motorcycle and agricultural machinery licensed by the National Bank of Cambodia.

GLF has teamed up with Honda NCX to provide financial services to all local Honda customers. Based on this partnership, GLF can support the purchase of brand­new motorcycles from its commercial desk in each official Honda retailer. With presence in 150 outlets, covering of the countries’ provinces, GLF will soon expand to the rest of the country. 

Job Requirement :
  •  Bachelor Degree in Computer Science or Information Technology.
  •  At least 3 year experience in field of Helpdesk Support 
  •  Experience with Domain Active Directory, Network Equipment, TCP/IP, Windows Server and Database system.
  •  Experience of Hardware and Software installation
  •  Good Knowledge of Network Infrastructure, such as Wireless network, LAN, WAN, VPN and Firewall appliance.
  •  Strong knowledge of Server Security, Patch update…
  •  Familiar with Linux OS such CentOS, Ubuntu and be able to install and configure any service into Linux system.
  •  Willing to work under pressure and traveling to province and working over-time on Sunday and on Public Holiday.
  •  Good commend in English language (Speaking, Writing and Listening).
  •  Be honest, team work, good communication skill and possess team leadership skill.
Job Duties :
  •  Prepare daily tasks to all Helpdesk team, and ensure team member could finished all ticket issue within expected time.
  •  Follow up status update of all issue requested by users, and give solution/advices to team member.
  •  Provide second level support to any critical issues which can’t be done by helpdesk member.
  •  Ensure all client computer system are applied security patch base on security recommendation.
  •  Ensure all IT equipment such as Printer, Scanner, Copy Machine, Network LAN/WAN, Wifi… in both Head Office and POS of GLF are connected and working properly.
  •  Work closely with Network Engineer and Server Administrator to update any critical issue which could be affected to Users access and keep inform to user properly.
  •  Make sure all channel of CCTV Camera are working and backup properly.
  •  Consult and ask for advice from IT Software and Product Manager for any critical of operation issue or hardware system issue.
  •  Keep in touch with IT Supplier for dealing quotation of IT products.
Posting Date :
June-27-2018
Closing Date :
July-13-2018
Contact Detail :
Name : GL FINANCE Plc.
Mobile : 081 638 222
Tel :
Fax :
Email : hr@gl-f.com
Address : No.270-274, Kampuchea Krom Blvd, Sangkat Mittapheap, Khan 7 Makara, Phnom Penh, Cambodia.
Web Site : http://www.gl-f.com

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