Ensure Compliance to Rules and Regulations
• Ensures compliance with all NagaWorld standards or relevant industry standards during all aspects of work;
• Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.
General Job Functions
• Keeps updated on the daily operation changes or new requirements so that arrangements can be made for manpower to be deployed to all duty posts;
• Implements all security procedures and orders at his duty posts. Maintains the cleanliness and equipment at his duty post;
• Ensures that all activities at his duty posts are recorded in the station diary at the assigned post;
• Guards property against theft, fire, vandalism and illegal entry;
• Communicates with other security officers and supervisors using the security communications system following the procedures and in a professional manner at all time;
• Ensures that patrons entering the premises meet the required dress code and age restrictions;
• Ensures that patrons entering the building have not been drinking excessively. Escorts inebriated patrons from the premises;
• Warns violations of rule infractions, such as loitering, smoking, or carrying forbidden articles. Apprehends and/or removes miscreants;
• Watches for and reports irregularities such as fire hazards, leaking water pipes and windows and security doors left unlocked;
• Delivers chips and documentation to and from tables and chip bank;
• Escorts hopper fills from the coin booth;
• Removes drop boxes from the gaming table;
• Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized person;
• Observes departing personnel to guard against theft of company property;
• Ensures good conduct and discipline throughout his/her tour of his duty;
• Responds to incident/case with his area of responsibility and reports the incident to his Team Leader/ Team assistant;
• Performs escort duties to any Junket Player or VIP;
• Permits only authorized persons to enter restricted areas of the property;
• Records and reports information such as property damage, unusual occurrences, and the malfunctioning of machinery or equipment.