Job Announcement
River Palace Hotel & Spa
Location : Phnom Penh
Vacancy Type : Sales / Marketing
Education : All levels
Number of Hirelings : 1
Job Requirement :
  • 8years up experience in hotel industry
  • friendly and outstanding
  • Good communication skills
  • Willing to work long terms
  • Budget:
  • 800$-1200$
  • Benefit:
  •  Service Charge 5%
  •  Incentive and allowance 
Job Duties :
  • Performs the duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing. 
  • Ensures smooth running operation of the Division’s administrative functions.
  • Co-operates with all departments for smooth running operation.
  • Assists the Director of Sales and Marketing in organizing the filing system of the Division.
  • Assists the Director of Sales and Marketing in submitting “Report” to Best Western on monthly basis.
  • Ensures that the stock of stationery items are accounted for and well maintained.
  • Organizes the recording system for all in-coming and outgoing correspondences.
  • Handles all typing work required.
  • Assists in the dispatch and collection of correspondence in hotel.
  • Ensures the cleanliness of the office.
  • Handles all incoming telephone calls and take messages and follow up.
  • Prepares and checks all incoming communication message such as facsimile and email messages.
  • Assists in the packing of materials when required, e.g. Hotel brochures, sales kits etc.
  • Issues on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re-entered, if cancelled such space can be released.
  • Updates production reports of Corporate & Travel Agents monthly, quarterly and yearly.
  • Assists the Director of Sales and Marketing in issuing Travel Agents Contract Rates, questionnaire as requested.
  • Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and follow-up action is initiated by Sales persons.
  • Closely co-ordinates with Best Western H/O in order to submit all require correspondent. 
  • Assists to Director of Sales & Marketing is familiar with the operation and application of the hotel’s computer/data processing system and make sure client’s database is updated.
  • To keeps all activities as a record such as Incentive Program, Party or sales blitz.
  • Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, and Banqueting etc.)
  • Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel.
  • Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).
  • Promotes the hotel as often as possible through entertaining, conduction, site inspections and presentation etc., of the hotel.
  • Be updated with hotel promotion, information related.
  • Pays a visit to potential accounts in view of entering into contracts with them, especially commercial accounts.
  • The Assistant to Director of Sales & Marketing may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs.
  • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
  • Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
  • Receives in the hotel any important guests whom he has approached.
  • Negotiates prices with the clients and certified by DOSM.
  • To issues and confirms proposals in writing as a record.
  • In his/her absence, the Assistant to Director of Sales & Marketing may be replaced first by the Senior Sales Manager appointed by the Director of Sales & Marketing.
  • The Assistant to Director of Sales & Marketing may be called upon undertake to assist another Director of Sales & Marketing in the opening or general sales effort of any other of the chain’s hotels.
Posting Date :
Closing Date :
Contact Detail :
Name : River Palace Hotel & Spa
Mobile : (+855)15 331 777
Tel :
Fax :
Email : gm@riverpalacehotel.asia
Address : National Road No. 5,Sangkat Sras Chork,Khan Daun Penh,Phnom Penh
Web Site : http://riverpalacehotel.asia


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