The Almond Group is deeply anchored in Cambodian culture and inspired by the country’s reputation for hospitality. Its team is dedicated to pioneering the next level of customer service satisfaction and sophistication within the Cambodian hospitality industry. 

The Group will continue to strive to maintain and attain the highest standards of excellence and performance in all its activities. In the expansion of its activities and investment in Cambodia’s culinary and hospitality sectors, the Almond Group aims to position the Yisang Restaurants, Kanji Restaurant, Sevensea restaurant, Uy Kuy Teav Restaurants, World Dining Food court and Restaurant, Feeling Home and Almond Hotels as the leading business hotels & Restaurants in the country. 

•  Bachelor Degree in Hospitality or related field.
•  At least 2-year experience in Restaurant Management
•  Mature business Manager with a strong background in Customers’ services (Restaurant Industry would be a plus).
•  Strong leadership with managerial talent, able to coach and motivate all staff
•  Excellent organizational skills
•  Be able to work under pressure and reach objectives
•  Passionate with public relation and costumer contact
•  Honest, hardworking, flexible, highly responsible and able to work independently
•  Microsoft Office
•  Positive attitude and willingness to learn and grow.
•  Creative, Self-motivation, able to explore new ideas.
•  Chinese Speaking and Writing

•  Work with GM to reach KPI
•  Work with GM on strategy, forward planning and its implementation 
•  Work with Operations and Chefs to ensure the roster are workable
•  Interview new staff for considered employment by WDL
•  Work with GM and departments in developing and marketing the business in collaboration with all service supports
•  Responsible for daily running of operations 
•  Conduct all upgrading of policy on customer service and quality of service 
•  Host weekly meeting with all department present
•  Update menu and promotions items with Chefs 
•  Create regular events to promote and enhance the business 
•  Arrange all maintenance and repairs in a timely manner 
•  Solve customer complain or issues 
•  Create and implement training programs for Operation staff
•  Continuously review cost control management of all budget 
•  Be a good communicator at levels of business, internal and external with a focus on customer relationship and service 
•  Realize and present to GM, on a weekly basis, an analysis of weekly and aggregated result with needed action plans to reach company targets
•  Make sure all standard operation procedure are up to date and being met 
•  Oversee occupational health and safety 
•  Increase the profitability while keeping high standard and quality 
•  Insures a good follow-up by assistant manager of procedures on a daily basis 
•  Improve and update standard sanitation procedures
•  Drive support service team to operations efficiency
•  Acts as company public relation representative 
•  Gives and takes actions for improvement
•  Achieve the economic and qualitative objects as defined by budget and company strategy