Job Announcement

Foreign Trade Bank of Cambodia (FTB)
Job Title : Relationship Manager
Location : Phnom Penh
Vacancy Type : Accounting / Finance
Education : All levels
Number of Hirelings : 2
Introduction :

Foreign Trade Bank of Cambodia (FTB) is Cambodia's first and foremost bank. It has been providing customers with safe and reliable banking services for over 36 years. With our head office in Phnom Penh, we currently operate eleven branches and office in Phnom Penh, Sihanoukville, Siem Reap, Battambang and Kampong Cham province and plan to continue expanding our distribution network. In order to cope with the growth, we are looking for highly motivated and qualified candidates to join with our “Employer of Choice Bank”

Job Description :

This role is responsible for cold calling, meeting assigned sales revenue targets though the introduction and proactive cross – selling of banking products. It is also required to meet assigned new customers targets, deposit growth and lending referral.

Job Requirement :

• Bachelor’s Degree in banking or related field.
• Previous experience with demonstrated superior performance in managing a team of customer service specialists. 
• Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector.
• Extensive supporting business development planning, documentation and implementation.
• Demonstrated high level interpersonal and communication skills.
• Thorough knowledge of bank procedures, products and services.
• Demonstrated staff management experience.
• Good planning, problem solving & organizing skills.
• A strong desire to work in a team and deal with challenge
• Computer literacy and English language proficiency

Job Duties :

• Customer acquisition for VIP deposit product. Assign sales meeting through the introduction VIP banking products, manage existing customer portfolio, new FUM growth and new customer
• Leverage existing customer relationship to maximize cross selling product
• Ensure that the highest quality of service is offered in the VIP premises at all times.
• Leverage portfolio profit by retaining profitable business and influencing pricing, customer behavior, cross-sell
• Effective handling of customer issues and complaints
• Ensure you and your team are aware of and compliant with FTB’s policies and procedures at all times. Maintain accurate records.
• Identify potential risks and put appropriate mitigation plans in place.
• Prevent and/or minimize frauds, forgeries and losses.
• Conduct spot compliance and security audits to ensure staff operates above minimum service standards.
• Champion the implementation and sustainability of the VIP Service Proposition.

Posting Date :
Closing Date :
How to apply :

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to: hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd(169), Sangkat Veal Vong, Khan 7Makara Phnom Penh. Only short-listed candidates will be contacted for interview.
Please visit our website: http://www.ftbbank.com/vacant-and-career for more available vacancy

Contact Detail :
Name : Foreign Trade Bank of Cambodia (FTB)
Mobile :
Tel : 023 862 111
Fax :
Email : chansothea.san@ftbbank.com
Address : Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
Web Site : http://www.ftbbank.com


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