• Manage incoming calls and distribute to correct person (tenant or management)
• Satisfy and where possible resolve all requirements, messages, requests, enquiries, complaints, deliveries, etc. of tenants and visitors, in an efficient and courteous manner.
• Inform relevant departments and management office about tenant’s requests, enquiries, complaints etc and follow up to ensure that these are resolved
• Ensure that all furniture, decorative finishes and/or equipment located within or immediately outside, the reception area is kept in a tidy and working condition and where necessary, coordinate with the management office and other departments to ensure repairs, cleaning etc. are carried out in a timely manner.
• Responsible for writing report of meeting
• Responses for all phone call
• Obey internal policies and regulations
• Keep the front office clean and suitable
• Control office supplies, equipment and stationeries
• Any further tasks necessary Assign by COO