MARKETING
• implement marketing initiatives to achieve occupancy goals
• manage and control advertising budgets
• interview, qualify and place tenants
• maintain updated availability reports
ADMINISTRATIVE
• prepare and enforce leases, management fees, sinking fund
• collect security deposits
• ensure the premises is ready for new occupants
• maintain all statutory required records
• ensure compliance with relevant laws and regulations
• enforce terms of rental agreements
• negotiate with suppliers and contractors
FINANCIAL
• establish appropriate rental rates by conducting market research, determining costs and considering budget goals
• prepare and distribute monthly statements
• ensure timely payments and collections
• minimize rental arrears
• coordinate default proceedings
• schedule expenditures
• check and pay invoices
• prepare annual budgets
• analyze and correct budget variances
• keep accurate and up-to-date financial and maintenance records
• prepare weekly and monthly financial and maintenance reports
TENANT / RESIDENT RELATIONS
• orient new tenants to the property
• investigate and resolve resident complaints and concerns in a timely and efficient manner
• enforce occupancy policies and procedures
• maintain timely communications with residents and tenants
MAINTENANCE
• monitor and complete maintenance and repairs timely and cost-effectively
• ensure security of premises and maintain security devices
• organize incoming and outgoing inspections and prepare inspection reports
• implement preventative maintenance programs
• oversee capital improvement projects
• negotiate and manage contracts with outside vendors
STAFF MANAGEMENT
• hire, train and evaluate property staff
• direct and control all personnel and resources to ensure property is properly maintained and owner objectives met