EDUCATION AND EXPERIENCE
• College degree in business administration, commerce, management, industrial technology or industrial engineering. Certain schools offer bachelor's and master's degrees in operations management.
• Industry relevant production experience
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Knowledge of project management principles and practices
• Information technology skills
KEY COMPETENCIES
• critical thinking and problem solving skills
• planning and organizing
• decision-making
• communication skills
• persuasiveness
• influencing and leading
• delegation
• team work
• negotiation
• conflict management
• adaptability
• stress tolerance

• Coordinate, manage and monitor the workings of various departments in the organization.
• Prepare and control operational budgets Work closely with Property Manager regarding operations budget. Control inventory. Plan effective strategies for the financial wellbeing of the company.
• Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
• Coordinate and monitor the work of the maintenance staff. Manage quality of employee productivity. Work closely with Chief Engineer on maintenance of equipment and machinery. Provide technical support where necessary.
• Manage resident support. Plan and support sales and marketing activities.
• Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.