Job Announcement

WING (Cambodia) Specialized Bank, Ltd
Job Title : Network Operations Centre (NOC) Manager
Location : Phnom Penh
Vacancy Type : Computer - Networking
Education : All levels
Number of Hirelings : 1
Introduction :

WING (Cambodia) Specialized Bank, Ltd.

WING is a mobile payment service provider that allows our customers (individuals and businesses) to transfer, deposit and withdraw money between each other and with anyone in Cambodia, via any mobile phone, at low cost. Moreover, as the leading mobile payment provider, Wing allows customers to make payment like bill pay, phone top up whenever wherever.
WING is a Cambodian registered company.

Job Requirement :
  • Qualification in Technology related field
  •  Excellent knowledge of Incident Manage Tools, policy and procedure.
  •  Excellent knowledge of Configuration and Change management practices
  •  Goood knowledge of monitoring technology (SNMP, Zabbix, Nagios, SolarWinds, PRTC, Cacti, OpenNMS, Snort, etc.)
  •  Good Working knowledge of software development
  •  Good Working knowledge of network and security concepts
  •  Good Working knowledge of Operating system (Microsoft Windows Server, Linux, UNIX)
  •  Good Working knowledge of cloud and virtualization monitoring (OpenStack, and Vmware)
  •  At least 5 experiences in in NOC environment
  •  Experiences in Server and Operating System (Close and Open Source)
  •  Experiences of using monitoring tools and system integration approach
  •  Experiences of system and application development (open source)
  •  Experience in managing team.
  •  Deciding and Initiating Action
  •  Project Management
  •  Experiences in analyze and investigation
  •  Planning and Organizing
  •  Innovative Thinking
  •  Problem Solving and Decision Making
  •  Working with Tools and Technologies
  •  Business Fundamentals
Job Duties :
  • Develop system monitoring to support bank’s production systems/connection and applications;
  •  Develop and communicate strategic direction for Network Operation team, Organize brainstorming sessions with key stakeholders to maintain a prioritize list of ideas for continuous improvement;
  •  Assist in coordinate operations and engineering teams in order to identify errors and anomalies;
  •  Define Operation services to ensure that issue related to service disruptions for business critical IT services are identified and resolved in a timely manner.
  •  Define, report and analyze on a weekly basis key performance metrics for security operation, 24×7 NOC and Incident Management;
  •  Establish actionable plans to continuously improve system availability, recoverability, and performance.
  •  Identify areas for automatic to minimize manual activities and leads efforts to identity, select and implement tools designed to improve the efficiency and effectiveness of activities.
  •  Develop functional operations architecture that defines the operating model 24×7 Monitoring including resource, process and technology platform elements.
  •  Documentation and incident management tool record 
  •  Deliver outstanding quality and service to meet SLA requirements.
  •  Develop, maintain and implement measures of system performance and identify areas of improvement for efficiency, stability and security.
  •  Apply automation principals whenever possible.
Posting Date :
Closing Date :
How to apply :

Interested applicants meeting the above requirements should submit their CV and Cover Letter, a 
copy of ID-Card, Birth Certificate, and Family Book with subject title “Call Centre Consultant” in
Phnom Penh” to jobs@wingmoney.com. Only short-listed applicants will be contacted for interview. Please go to  www.wingmoney.com for more information.

Contact Detail :
Name : WING (Cambodia) Specialized Bank, Ltd
Mobile :
Tel : 023 999 989
Fax :
Email : jobs@wingmoney.com
Address : No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia
Web Site : http://www.wingmoney.com


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