Pi Pay Plc. is a financial technology (FinTech) company, a pioneer of its kind in Cambodia.Pi Pay is an aggregation combining payment solutions and lifestyle features through our innovative technological advancements.

• University qualifications in Business Related Discipline
• At least 01 year sale experience or customer service 
• Good communication in English and Khmer
• Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
• Experience in selling to customers based in a diverse range of industries.
• Familiarity and confidence in discussing technologically driven product solutions.
• Demonstrated ability to effectively manage multiple deadlines and complex issues.

+ Oversee merchant/agent/corporate customers:
• Provide training to merchant/agent and customer to ensure that quality is met our standard. 
• Facilitate reliable delivery of merchandising materials, POS/MPOS and paper rolls to merchant/agent.
• Manage merchant/agent to ensure those necessary customer documents are returned within the set timeline if required.
• Handle merchant/agent and customer questions.
• Gather feedback from merchant and customer to develop recommended solutions.
• Follow call card consistently according to standard working procedure.
• Provide training to merchant/agent and customer to ensure that quality is met Pi Pay standard 
• Ensure the quality of the network for merchant/agent and customer satisfaction.
+ Marketing related:
• Promote and position Pi Pay marketing and merchandising materials according to standard.
• To ensure merchandising materials is well maintained and up-to-date.
• Monitor and escalate any upcoming promotion which run by merchants. 
• Monitor and report on competitive offerings in the market. 
• Maintain and prepare reporting for the assigned areas.

Interested applicants are invited to submit their Cover Letter and CV stating the position being applied for to Pi Pay Tower (Head Office) or by Email at below details no later than 30 June 2018. Only short-listed candidates will be contacted for interview.