Job Announcement
Pi Pay Plc.
Job Title : Merchant Relationship Officer( Siem Reap)
Location : Siem Reap
Vacancy Type : Business Administration
Education : All levels
Number of Hirelings : 2
Introduction :

Pi Pay Plc. is a financial technology (FinTech) company, a pioneer of its kind in Cambodia.Pi Pay is an aggregation combining payment solutions and lifestyle features through our innovative technological advancements.

Job Requirement :

• University qualifications in Business Related Discipline
• At least 01 year sale experience or customer service 
• Good communication in English and Khmer
• Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
• Experience in selling to customers based in a diverse range of industries.
• Familiarity and confidence in discussing
technologically driven product solutions.
• Demonstrated ability to effectively manage multiple deadlines and complex issues.

Job Duties :

+ Oversee merchant/agent/corporate customers:
• Provide training to merchant/agent and customer to ensure that quality is met our standard. 
• Facilitate reliable delivery of merchandising materials, POS/MPOS and paper rolls to merchant/agent.
• Manage merchant/agent to ensure those necessary customer documents are returned within the set timeline if required.
• Handle merchant/agent and customer questions.
• Gather feedback from merchant and customer to develop recommended solutions.
• Follow call card consistently according to standard working procedure.
• Provide training to merchant/agent and customer to ensure that quality is met Pi Pay standard 
• Ensure the quality of the network for merchant/agent and customer satisfaction.

+ Marketing related:
• Promote and position Pi Pay marketing and merchandising materials according to standard.
• To ensure merchandising materials is well maintained and up-to-date.
• Monitor and escalate any upcoming promotion which run by merchants. 
• Monitor and report on competitive offerings in the market. 
• Maintain and prepare reporting for the assigned areas.

Posting Date :
Closing Date :
Contact Detail :
Name : Pi Pay Plc.
Mobile :
Tel : 023 988 989
Fax :
Email : recruitment@pipay.com
Address : 10th Floor - Pi Pay Tower, #20, St.217, Khan 7 Makara, Phnom Penh, Cambodia
Web Site : http://www.pipay.com


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