Pi Pay: The Most Innovative Way to Pay

Pi Pay is the most innovative and complete cashless payment platform in Cambodia - built around a consumer-facing app that incorporates merchant payment and money transfer services with a range of social and lifestyle features including Chat, Maps and Friend Finder, and a growing network of retail partners in the Kingdom.

Pi Pay services will change the face of Cambodia’s economy by combining convenience and reliability with the security and integrity of world-class payment technology and infrastructure.
Adding the widest possible range of partners in dining, entertainment, high-end retail and lifestyle brands and you have a market leader in payments in ASEAN’s one of the fastest growing e-commerce economies – Cambodia.

• University qualifications in Business Related Discipline
• At least 01 year sale experience or customer service 
• Good communication in English and Khmer
• Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
• Experience in selling to customers based in a diverse range of industries.
• Familiarity and confidence in discussing
technologically driven product solutions.
• Demonstrated ability to effectively manage multiple deadlines and complex issues.

+ Oversee merchant/agent/corporate customers:
• Provide training to merchant/agent and customer to ensure that quality is met our standard. 
• Facilitate reliable delivery of merchandising materials, POS/MPOS and paper rolls to merchant/agent.
• Manage merchant/agent to ensure those necessary customer documents are returned within the set timeline if required.
• Handle merchant/agent and customer questions.
• Gather feedback from merchant and customer to develop recommended solutions.
• Follow call card consistently according to standard working procedure.
• Provide training to merchant/agent and customer to ensure that quality is met Pi Pay standard 
• Ensure the quality of the network for merchant/agent and customer satisfaction.

+ Marketing related:
• Promote and position Pi Pay marketing and merchandising materials according to standard.
• To ensure merchandising materials is well maintained and up-to-date.
• Monitor and escalate any upcoming promotion which run by merchants. 
• Monitor and report on competitive offerings in the market. 
• Maintain and prepare reporting for the assigned areas.