DFI LUCKY PRIVATE LIMITED is a member of Dairy Farm International, operating a successful chain of branded subsidiaries including Supermarket, Quick Service Restaurant, and Health and Beauty stores.

• Bachelor’s degree (or higher) in human resources, instructional design, education, or any related other fields
• Minimum 3 years of experience in training delivery, instructional design, and learning and development in retail industry.
• Knowledge of adult learning, instructional design, business acumen, and process
• improvement principles
• Career/leadership/competency development techniques, learning evaluation approaches, need assessment techniques, and coaching and counselling skills;
• Outstanding interpersonal skills including presentation, facilitation and negotiation skills;
• Outstanding oral and written communication skills and the ability to influence colleagues at all levels;
• Proven competencies in problem-solving, result-orientation, customer focus, people and team orientation, and human relations.

•  Conduct learning and development need analysis within retail operations and prioritize and align those needs to departmental and organizational learning and performance goals and objectives;
•  Design, develop, and deliver effective training programs which enhance the knowledge, skills, and abilities of our store employees for their current and future roles as well as organizational performance;
•  Develop close partnerships with line managers (store managers, operations manager, etc.) and store trainers to gain knowledge of work situations and identify learning or competency gaps and track progress of the participants Update existing courses to ensure that they are accurate and credible and continue to meet business needs;
• Build and foster a learning culture among employees of all levels so that they take personal responsibility for their own learning;
• Select appropriate methods of training delivery, develop effective training materials, and make necessary logistics arrangements to maximize learning outcomes for employees;
• Develop and/or select appropriate tools or measurements to evaluate the effectiveness of training activities or programs;
• Develop accurate course catalogues and assist employees in selection of appropriate
• courses for their learning and development objectives;
•  Maintain accurate learning and development budget, employee training records, and respond to employee inquiries regarding training programs; and
•  Keep abreast with industry knowledge, effective methods of training delivery, and new research findings or trends.