DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – most of them in Asia – and 31,970 employees, DKSH generated net sales of CHF 11 billions in 2017. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.

• Degree in Human Resources, Organization Development/Behavior, Organizational Psychology, Labor Relations, Business Management or similar related discipline preferred
• Minimum eight years’ experience in a similar role
• Minimum three years’ experience in a managerial capacity
• Demonstrate advanced knowledge of principles and techniques of P&O administrative management. 
• Demonstrate advanced analytical skills and attention to detail
• Demonstrate experience in analyzing complex data, understands business implications, and makes recommendations to management team
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken)

• Manage functional P&O operating targets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Ensure organization’s P&O policies and procedures, SOP are reviewed and updated regularly
• Manage effective and efficient P&O excellence services to support smooth operations in Business Units/Functions
• Develop continuous improvement plans for P&O administration processes and services within Business Units/Functions
• Manage budget/costs of P&O excellence services delivery and ensure value generation
• Monitor implementation of P&O administration services cost reduction initiatives and provide feedback to the management team
• Manage collaboration with internal functions to resolve issues affecting P&O administration services delivery
• Ensure the maintenance and cleanliness of P&O policies, SOPs and other P&O operational frameworks to provide efficient and excellence P&O service delivery.
• Manage and resolve complaints and requests
• Manage and oversee function goals for the P&O operational excellence
• Drive self-learning and improvement in the area of P&O operational excellence and DKSH behavior as part of continuous learning