•General IT support, dealing with Network, hardware and software enquiries; working together with a small team of staff to deliver a professional high quality service level to end users
•First line support for all desktop, laptop and Printers users
•Routine server maintenance and monitoring
•Working together with HR to ensure staff IT training requirements have
•been me
•Event day support may be required from time to time
•Manage the IT recycle program for the organization
•Provide AV support and presentation projectors support to staff
•Control of the IT budget
•Offers troubleshooting, support, and repair when IT equipment or networks malfunction
•Provides phone, live chat, or in-person support, depending on the organization's scope
•Perform other tasks as required.