• Managing information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manager annual budget and ensure cost effectiveness
• Communicate with various business departments for technical related.
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure IT compliance with Group Standard and execute the procedure of system operations.
• Align with regional solutions and implementation.
• Manage service vendor performance and determine service level and KPI.
• Periodically review and enhance customer related touch points to provide updated and user-friendly solution as per market trend.
• Proper arrange and plan on the new change request on system
• Provide training and coaching on systems operations and processes
• Responsible for the documentation update and procurement compliance.