WiCam Corporation Company Limited

WiCAM is a licensed internet service provider company and established in 2004 to provide an effective internet services in Cambodia. WiCam provides high-quality Internet Services with various options suitable for consumers, small to large companies, and individual home users. We tailored the service based on the customer requirements in order to minimize the cost and increase the efficiency. Our full range of services includes Dedicated Optic, Leased Line Copper, Wireless Broadband, IPLC & DPLC, Wi-Fi HotSpot, VoIP Solution, Co-Location, Hosting Service, E-mail Security, Wholesale Bandwidth, and with other add-on services to fulfill the customer requirements serviced by our professional engineers and technical specialists. Our support center is open 24/7.

We, WiCam Corporation, realize that customer requirement is our first priority; accordingly, all of us hold a responsibility to work at our full capacity to offer our clients the Internet and communications prosperity in the globalization era.

** Education & Certification:
•BBA in Computer Technology or related field. Certifications such as MCP, A+ preferred. 
**. Experiences & Skills:
•Minimum two (2) to four (4) years prior experience with providing workstation support. 
•The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. 
•Be disciplined self-starter organizational, analytical, problem-solving and computer skills required. 
•A sense of urgency and a commitment to timely completion of projects.
**Attitude:
•Strong interpersonal communication, management and problem solving skills; and willingness to learn new things for self-development
•Knowledge of Windows Servers 2008, Domain Server, File Server, FTP Server, hardware, network and information system etc.
•Honesty, Initiative, flexibility, adaptability, commitment and attention on details
•Must have strong customer service. 
•Knowledge English both speaking writing 

•Help to training new staff on how to use the system and other program 
•Set up and maintain all kind of electronic devices, printers, Wi-Fi connections, internet, email use, computers, tablets, Virtual Private Network (VPN), File Server, Domain Controller, DNS Server, DHCP Server, Microsoft Exchange, etc.
•Provide Troubleshoot all PC, Mac, Printer, Scanner, Switches other IT equipment, update Anti-virus
•Configure e-mail and prepare PC/Laptop for new staff
•Conducts visits to all site offices to install/train/maintain/monitor/enhance the MIS, as required
•Update network applications as required 
•Maintain firewall such maintaining site site Virtual Private Network (VPN), File Server, Domain Controller, DNS Server, DHCP Server, Microsoft Exchange, etc.
• Perform routine server monitoring and performance benchmarking
•Other tasks assigned by the Admin/HR manager