The successful candidate will be responsible to develop policies, procedures and strategies under the guidelines of senior management, as well as for recruiting, hiring, testing and training new employees to ensure all employees meet with Smile standards. 

Additional duties to be shared by the HR team will include, minimizing staff turnover, improving staff morale, ensuring the company is compliant with all regulations, maintaining all staff records and implementing disciplinary action when necessary. 

In addition to office duties, store visits will frequently be required to measure the level of staff skills and conduct employee retraining on a regular basis.