Maersk Group was founded in 1904 in Denmark. Since then, the Group has grown into the largest shipping & logistics provider in the world. Maersk Logistics / Damco is an independent company under the Danish Maersk Group. Our group activities includes: Retail, oil & gas, tankers & offshore, terminals and container business. We are a truly global company with over 300 offices in 90 + countries and employ over 11,300 employees.

2. Programme Eligibilities :
. Master’s level education in Business or other relevant discipline with a maximum of 3 years’ work experience after graduation, in parallel with education or between degrees. 
• Alignment with our values.
• Track record of success in a high paced environment.
• Ambition and drive to excel together with others.
• An international mind-set and inclusive behaviour.
• Strong desire to pursue a long-term career in transport and logistics.
• International mobility and willingness to travel. 
• An excellent command of spoken and written English.

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

3. What The Programme Offer You: 
The distinctive feature of Go with Maersk is that we offer real, unique positions, as opposed to a generic traineeship. This position is one of them. Join us if you wish to:
• Give purpose to your career. Impactful and meaningful assignments are at the heart of Go with Maersk. The programme is designed to ensure that theoretical insights are always linked to concrete business challenges.
• Team up with the best. You will work with and learn from the best in the industry, while building a lasting diverse network spanning from your graduate peers to senior leaders. We play to win and “we” always comes before “I”.
• Experience enhanced learning. You will take part in four education modules across Asia, North America, Africa and Europe that will shape your strategic and commercial mindset.
• Leave your comfort zone. Upon successful completion of the programme you will embark on the 2 year expatriation to a different part of the world than your own.
• Please visit www.gowithmaersk.com to learn more.

• You will go all in and do your absolute best. Together with your colleagues you will execute strategies to reach the business objectives of your team. 
• You will steer your career. Your core support team will empower you to be the captain of your career on the journey of personal growth. Further, as Customer Service Team Leader in Customer Service Department you will:
• Act as a prime point of contact with customers, working closely with Key Account Managers, Commercial team and Damco overseas offices to deliver seamless customer experience. 
• Help group members to pro-actively foresee the potential operational problem & voice out challenges with suggested solutions with pro-actively communication to all stakeholders
• Holds the primary responsibility for customer retention and for identifying cross sell/up sells opportunities to the solutions customers.
• Monitor responsiveness on query resolution with shippers/ key account manager/ Customers
• Meet /conference call with the key account managers/
Commercial team members / customers to review customer service performance/ KPI for the list of solutions customers on a monthly basis.
• Manage team and allocate resources between teams for an effective work load balance
• Ensure coaching and best practice sharing across the teams, Train, develop, & mentor team members
• Lead the team to achieve best-in-class Operations Delivery

The applications will be considered in orders until the position is filled. If you fulfill the basic job
requirements, you will be invited to answer 2 assessments, a logical indicator and a personality assessment