United Mercury Group (UMG) is a fast growing heavy equipment solution provider in Cambodia. Understanding of customer needs, prudent management, and extensive coverage across Cambodia, UMG not only survived the crisis, but also successfully grew its business exponentially through the years. We offer market leading products such as Volvo Construction Equipment (VCE), SDLG, LS Tractor, UD Truck, Schwing Stetter, JMC Light Trucks, Airman, Baifa Generator, Furukawa, Dong Feng Truck and Tsurumi Pump. Our business revolves around customer satisfaction. We choose to provide more than just simply selling quality construction equipment , instead our services cover their other needs as well. Our address: #48 National Road no 4 Sangkat Chomchao Khan Posenchey Phnom Penh.

•  Education
•  Major/Subject: Computer Science.
•  Degree: Bachelor
•  Job Experiences: At least from 6 months experience
•  Language
•  English: Good speaking, reading, writing and listening.
•  Others………………………………………………………………..
•  Working Environment
•  Condition: Working Temperature, Dirt/Dust/Humid/Wetness, and Noise/Odors
•  Place: In office and available to got provinces
•  Equipment/Tools: Available to use computer, social network on mobile phone and IT software.
•  Relationship
•  Internal and external BU/departments
•  Sex: male/female
•  Health Condition
•  Good health

•  Responding customer inquiries, include contacting businesses or individuals
•  Describing products or services, and obtaining customer information and leads
•  Daily GPS reporting to external & internal customers trough social messenger, email, or any other communication platform
• Authority
•  GPS stock taking and invoicing
•  Data entry, maintains customer databases and log calls
• Tasks
•  Respond to queries either in person or over the phone and dispatched the tasks to the GPS Coordinator.
•  Maintain customer databases and information.
•  Recording customers complain and inquiries.
•  Follow up leads and opportunities closely.
•  Daily reports of HM, Odometers, Fuel consumption, etc.
•  Passed information gathered to the related department.
•  Follow up to customers to ensure issue(s) has been resolve.
•  Gain feedback from customer.
•  Follow up pending invoices to customer.
•  Daily update pending and ongoing job.
•  Daily update of income and expenses within GPS Section.
•  Maintain GPS stock.
•  Perform tasks assigned by the superior.
•  Provides daily, weekly and monthly reports to ICT Manager.