• Greet and welcome guest as soon as they arrive at office.
• Direc visitor to the appropriate person and office.
• Answer, Screen and forward incoming phone calls
• Answer the phone in a timely manner and direct calls to the correct offices.
• Ensure reception area is tidy and presentable,with all necessary stationery and material (e.g.pens, forms and brochures)
• Provide basic and accurate information in person and via phone/email
• Deal with complints or problems
• Inform other employees of visitors’ arrivals or cancellations
• Schedule and confirm appointments and maintain event calendars.