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Job Announcement
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Anantara Angkor Resort
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Job Title :
F&B Hostess / Waiter / Waitress
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Location :
Siem Reap
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Vacancy Type :
Customer Service/Support,Hotel/Restaurant
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Education :
All levels
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Introduction :
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Minor Hotels is a hotel owner, operator and investor with a portfolio of over 16,000 rooms across more than 130 hotels, resorts and serviced suites under the Anantara, AVANI, PER AQUUM, Oaks, Tivoli, Elewana, Four Seasons, Marriott, St. Regis, Radisson Blu and Minor International brands. Today MHG operates its hotel and spa portfolio in 25 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. In addition, its mixed-use business operates spas, shopping plazas & entertainment outlets, residential properties, and a points-based vacation club.
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Job Description :
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A F&B server is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.
You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
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Job Requirement :
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• High School diploma
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• Excellent team player
• English speaking
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Job Duties :
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•To work as a team with team members in all departments, to ensure timely service and a smooth running operation.
•To understand and adhere to all hotel policies and Anantara Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
•Check out with your Supervisor before leaving your station or the floor for any reason
•To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
•Follow all safety policies to ensure a safe work area.
•Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
•Maintain your station in accordance with standards at all times.
•Develop a complete knowledge of menus.
•Learn and correctly use the Point of Sale equipment and follow procedures.
•To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
•Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
•Check corridors for trays when returning from taking orders (Room Service).
•Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
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Posting Date :
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March-20-2017
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Closing Date :
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April-05-2017
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Contact Detail :
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Name :
Anantara Angkor Resort
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Mobile :
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Tel :
+ (855) 63 966 788
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Fax :
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Email :
tchhy@anantara.com
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Address :
Anantara Angkor Resort & Spa, National Road No. 6, Krous Village, Svay Dangkom Commune, Siem Reap, Cambodia.
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Web Site :
http://www.minorinternational.com/career/hotel.php
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SEND ME THIS JOB DESCRIPTION
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