YOU ARE SOMEONE UNIQUE. YOU SHARE OUR PASSION. BE IMAGINATIVE. GIVE THE BEST OF YOURSELF. DARE TO GO FURTHER. ENRICH OUR DIVERSITY. MAKE YOUR EXPERTISE GROW. WELCOME PEOPLE WITH YOUR HEART. ENJOY YOURSELF. DREAM BIG FOR YOUR FUTURE. FEEL WELCOME, FEEL VALUED. If you share our passion for hospitality, you are driven, like challenges and want to be part of a result oriented team we want to hear from you!

• Minimum of 2 years experience as duty manager preferably in a luxury setting;
•  A strong understanding of hotel operations;
•  Advanced user of Opera;
•  Excellent leadership and organizational skills;
•  Ability to multi-task and prioritize in a fast-paced environment;
•  Must be an example of the Sofitel Values;
•  Strong oral and written communication skills in English, Mandarine and Cantonese are advantage;
•  Knowledge of the Sofitel Brand standards is an advantage.

•  Assist the Front Office Manager with all aspects of departmental operations;
•  Ensure compliance with the hotel’s policies and procedures;
•  Assist the Management in the overall day to day operation of the hotel;
•  Handle and address guest concerns, ensure exceptional guest experience and quality at all times;
•  Ensure effective communication between the Front Office and other operating departments;
•  Perform regular hotel inspection, including rooms and all public areas to ensure that Sofitel standards are in place;
•  Manage the Front Office team during the shift;
•  Provide training to the team as and when required;
•  Review guest feedback and take action as and when required.

Interested candidates can send their CV accompanied by a cover letter to Human Resources Department outlining their interest in the position and suitability. Email: H6526-HR4@sofitel.com