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ABA BANK
Job Title : Dispute Resolution Officer
Location : Phnom Penh
Vacancy Type : Accounting / Finance,Business Administration,Execute/Management,Economics
Education : All levels
Introduction :

ABA Bank is one of Cambodia's premier banking institutions. Founded in 1996 as the Advanced Bank of Asia Limited, ABA was originally set up to provide commercial banking services to a limited number of corporate clients.
Today, ABA is an independent, SME-focused, mid-sized commercial bank with a multi-branch and multi-city network spread across Cambodia and offers full-service banking facilities to Cambodians from all walks of life.
ABA's branch network currently extends to 10 nationwide, with seven of those located in Phnom Penh. There are also branches in Siem Reap, Battambang and Kampong Cham. In 2011, ABA opened its flagship premier banking branch in downtown Phnom Penh to service its corporate and VIP clients.
A winner of Asian Banking & Finance Magazine's 2011 Retail Bank of the Year award, ABA prides itself in offering some of the most technologically advanced banking services in Cambodia. It also offers a unique personal banking experience to corporate and retail customers.

Job Description :

S/he is responsible for solving any sorts of dispute occurring on debit or credit cards of the customers, merchants, and ATM terminals. Besides, s/he has to deal with embossing cards and other tasks assigned by manager.

Job Requirement :
  •  Bachelor degree in Banking and Finance, English literature, or equivalence.
  •  Knowledge of banking operation, e-banking features and components.
  •  Basic knowledge of information technology.
  •  Good interpersonal skills and communications skills.
  •  Good at written and spoken English language.
  •  Good conceptual, organizational, analytical, and problem solving abilities.
  •  Strong abilities to work as a team member.
  •  Ability to work independently and have participative involvement in developing new initiatives.
Job Duties :
  •  Check daily suspicious card transactions and notify cardholder(s) about those suspicious transactions in a timely manner.
  •  Follow up with Client Service Advisor or contact customer directly so as to inform them about dispute resolution cycle or ask for information and supporting documentation
  •  Control and monitor embossers and printers in terms of status, operation, connection and other support.
  •  Report immediately on any urgent case(s) which needs to be fixed to comply with bank operation or fulfill customer needs.
  •  Learn and Adapt to Operating Regulations set by each International Payment System.
Posting Date :
May-19-2017
Closing Date :
June-02-2017
How to apply :

Interested and qualified applicants should submit only their updated covering letter and CV stating the position you apply for with current photo (4x6) via the Application form below.

Contact Detail :
Name : ABA BANK
Mobile : 855 98 630 108
Tel :
Fax :
Email : recruitment@ababank.com
Address : No. 148, Preah Sihanouk Blvd, Phnom Penh, Cambodia.
Web Site : http://www.ababank.net

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