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CINet Technologies Co.,Ltd
Job Title : Customer Service Support
Location : Phnom Penh
Vacancy Type : Business Administration,Customer Service/Support
Education : All levels
Number of Hirelings : 1
Introduction :

CINet Technologies Co., Ltd, founded in 2006, is one of Cambodia’s leading e-commerce companies. We are developing other innovative e-commerce and mobile application solutions for the Cambodia and international markets.

Job Requirement :
  •  Bachelor Degree in hospitality & Tourism or any related fields
  •  At least 1 years of working experiences
  •  Fluency with languages: English and Chinese or English with another language are required
  •  Good Computer knowledge: Microsoft office, internet, e-mail
  •  Be patience and like to work under pressure
  •  Strong oral and written communication skills
  •  Good negotiation and influencing skills
  •  Ability to motivate, flexibility, creativity and maturity
  •  Good computer literacy in Microsoft office
  •  Demonstrated ability to work individually under high pressure.
Job Duties :
  • Regularly check mail on daily basic and respond customer ‘s requirement properly and in a timely manner.
  •  Provide assistant and guidance to customer that encounter problem during the application process.
  •  Provide assistance to customer in case they are not able to apply for e-visa.
  •  Contact technical staff in case any error happen with the website, visa manager,etc.
  •  Justify customer information in the application as per customer requirement.
  •  Follow up and contact approval section if there is any delay of visa granting approval.
  •  To justify (cut) customer’s photo and upload it in to customer application.
  •  Produce and submit weekly report to operation manager.
  •  Join with sell marketing section to deliver leaflets at hotels, restaurants, tourist place and travel agencies.
  •  Participate in exhibition/s to promote the Cambodia e-visa service to tourists and international travel agencies.
  •  Advise on company information and build the trust of tourists to apply the e-visa service.
  •  Share Kqube news to Facebooks
  •  Share Kqube Online Shopping to Facebooks
  •  Response phone related to Kqube Online Shopping.
  •  Other tasks assigned by Manager
Posting Date :
February-18-2017
Closing Date :
March-03-2017
Contact Detail :
Name : CINet Technologies Co.,Ltd
Mobile :
Tel : 023 215 567
Fax :
Email : 015 888 593
Address : #085 I(4 th Floor), Street 273, Sangkat Toul Sangke, Khan Russey Keo, Phnom Penh, Cambodia.
Web Site : http://www.cinet.com.kh

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