• Male & Female
•  23 – 45 years old
• Bachelor Degree from any major and preferable from Technical / Engineering.*
• Minimum 5 years in Customer Service, Minimum 3 years in managerial position
• Good communication skill.*
• Proficiency level command in English, both written & spoken.*
• Computer literate (Ms. Office – Excel, Power point).*
• Good Leadership & Supervisory skill.
• Good interpersonal relating skills.

• Lead the Customer Service Department that responsible for all aspects of the aftermarket business of the company in the region that include spare parts sales and service business (post-warranty business) to achieve sales target of the company.   
• Manage the daily activities of the customer service team, ensuring effective delivery of the service to the customers
• Develop & manage network for the services support in the sales region to ensure the service is at highest quality complying the customer expectation.
• Support sales function in pre and post-sale bid preparation functions, to analyze and understand tender requirements, to effectively meet customer’s needs and enhance the competitive position of the offer.
• Collect, analyze, and report of all customer complaints and feedback and follow up and suggest corrective actions plan.
• Be flexible, analytical & numerical skills, leadership, team motivator, organizing abilities and innovative   
• Monthly report to the general manager
• All tasks assigned by general manager

Interested applicants meeting the above requirements should send their CV and cover letter to atscambodia.hr@gmail.com Please kindly state the position you intend to apply in your email subject and do not attach any documents other than your CV and cover letter. Please be informed that only shortlisted applicants will be notified.