Cambodian Express Co., Ltd is a newly established company, specializes in providing Express and Freight Forwarding Services to clients professionally.

•  BA in marketing, communication or hospitality
•  Proven customer support experience in logistic industry 
•  Strong phone contact handling skills and active listening
•  Customer orientation and flexibilities in adapting to different types of customer 
•  Ability to work under pressure and manage multi-tasks with Speed and Can-do attitude.
•  Excellent English (Chinese is a priority), 
•  Good computer literacy and familiar with system.

•  Accept & register bookings
•  Manage large amount of incoming calls 
•  Offer alternatives information to customer and generate sale lead.
•  Respond to customer consistently confidently by providing accurate information all areas such custom/clearance requirements, trucking solution, transit time and prices.
•  Liaise with Operations Department and other departments on quick and efficient solution of customer issues and queries
•  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
•  Provide accurate, valid and complete information by using the right methods/tools.