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Job Announcement
Sun City Apartment
Job Title : Customer Service Officer (Speak Chinese) Urgent
Location : Phnom Penh
Vacancy Type : Hotel/Restaurant
Education : Associate
Number of Hirelings : 1
Introduction :

Sun City is a Serviced Apartment, which is focusing on developing a brand that strives to deliver excellence in each area of customer service we provide. Sun City will be involved in different lines of customer servicing.

We are currently looking for qualified candidate to fulfill the position of Customer Service Officer (Speak Chinese).

Job Requirement :

•    Bachelor Degree/High Diploma in Business Administration or other related field
•    At least 1 year experience in the bar or restaurant industry as a host/ hostess
•    Ability to articulate and simplify customer issues and solution
•    Good spoken and written Khmer/English & Chinese is a plus
•    Be computer literate especially in Microsoft Office
•    Friendly Outgoing Attitude
•    Excellent communication skills

Job Duties :

•    Receive customer’s payment  (Cashier task)
•    Receive customer’s phone call (Receptionist task)
•    Follow up customer’s payment
•    Handle customer’s complaint about payment and invoice issue face to face or on the phone
•    Email’s corresponding with customer about payment and invoices
•    Update customer complaint report
•    Update customer data base report
•    Update customer’s feedback report
•    Handle customer’s complaint and make sure that customer satisfaction after we solve customer’s problem.
•    Update customer complaint report
•    Handle to sale Bassac SunCity  for walk-in customer
•    Other tasks relate with customer service department

Posting Date :
February-03-2018
Closing Date :
February-17-2018
How to apply :

Location: This position is based in Phnom Penh
Duration: Full-time work
Salary remuneration: between $300-$450 per month based on experiences

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: #95, 4th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: career@mekongnet.com.khwith caption subject: Customer Service Officer. Early applications will be prioritized.

Applications must be submitted before 17 February 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.

Contact Detail :
Name : Sun City Apartment
Mobile : 081 831 516/061 226 648
Tel :
Fax :
Email : career@mekongnet.com.kh
Address : #95, 4th floor, Preah Norodom Blvd., Phnom Penh
Web Site :

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