Golden FX Link ( Cambodia) Co., Ltd, the 1st Derivative Product license holder of Central Counterparty and Derivative Broker (the license# 001) in Cambodia, issued and recognized by Securities and Exchange Commission of Cambodia (SECC).

This position is responsible for assisting the CS Manager to manage the day-to- day operations in CS & RM departments.

•  Higher Diploma Holder in and discipline, preferably in finance or business administration is advantage.
•  Under or fresh graduates will also be considered.
•  Strong interest in the financial field, aggressive, goal-oriented and can work independently;
•  Strong enthusiasm, self-motivated, well organized, solution-oriented mindset and adaptable to change;
•  Excellent interpersonal skills, communication and presentation skills; and a professional telephone manner are essential;
•  Good knowledge of investment, Forex Exchange, Gold and Structure investment products.
•  Working knowledge of Microsoft Office and foreign exchange trading platforms;
•  Fluency in English; proficiency in Cantonese or Mandarin is an advantage.

•  Maintain a high standard of customer service and react positively to customer requests.
•  Utilize effective communication approach to convey characteristic of proprietary trading platform and Forex market to prospect clients.
•  Build and maintain client database and filing system.
•  Process clients’ account applications and documents.
•  Liaise and maintain excellent relations with different parties to ensure performance and service level meet with company’s standard.
•  Explain client about company profile, products, service and MT4 platform.
•  Support Sale Department and clients to fill forms and applying online application.
•  Cooperate with Sale Department to process new account opening for clients.
•  Verify clients’ enquiry with supporting documents, Matrix system and MT4 manager.
•  Call confirmation with clients for account opening, change information, withdrawal big amount and change new password.
•  Back up clients’ enquiry in Account Opening Record.
•  Filling client agreement both soft and hard copies.
•  Check online deposit and withdrawal requests.
•  Process deposit and withdrawal request with related departments.
•  Prepare daily and monthly reports of deposit and withdrawal.
•  Filling supporting documents of deposit.
•  Processing change information for clients
•  Solve customers’ requests and complaints timely via LiveChat, Email and Phone.
•  Observe system problems and clients’ feedback then prepare report for manager.

Interested candidates, please submit the resumes with salary expectation to hr@goldenfxlink.com. All resumes will be treated as strictly confidential and used solely for
recruitment related purposes and non-returnable. Only shortlisted candidates will be invited for an interview.
Our office locates at Building # 158-166, Street 215, Sangkat Veal Vong, Khan 7Makara, Phnom Penh