logo
find-us-on-facebook
Job Announcement
Pi Pay Plc.
Job Title : Customer Service Consultant, Chinese Speaker (Sihanouk)
Location : Sihanoukville
Vacancy Type : Business Administration,Other
Education : All levels
Number of Hirelings : 1
Introduction :

Pi Pay: The Most Innovative Way to Pay

Pi Pay is the most innovative and complete cashless payment platform in Cambodia - built around a consumer-facing app that incorporates merchant payment and money transfer services with a range of social and lifestyle features including Chat, Maps and Friend Finder, and a growing network of retail partners in the Kingdom.

Pi Pay services will change the face of Cambodia’s economy by combining convenience and reliability with the security and integrity of world-class payment technology and infrastructure.
Adding the widest possible range of partners in dining, entertainment, high-end retail and lifestyle brands and you have a market leader in payments in ASEAN’s one of the fastest growing e-commerce economies – Cambodia.

Job Description :

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Job Requirement :

• Bachelor Degree
• Good English and Chinese
• Proven customer support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Duties :

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Perform Cash-in, Cash Out for customer and partners who walk into company store and/or branches. 
• Assist line manager of managing company store and/or branches with efficiency
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Posting Date :
February-23-2019
Closing Date :
March-23-2019
Contact Detail :
Name : Pi Pay Plc.
Mobile :
Tel : 023 988 989
Fax :
Email : recruitment@pipay.com
Address : 10th Floor - Pi Pay Tower, #20, St.217, Khan 7 Makara, Phnom Penh, Cambodia.
Web Site : http://www.pipay.com

SEND ME THIS JOB DESCRIPTION

*NEW*: Have you tried "My Favorites" feature? You can keep track of all your favorite jobs so that you do not
need to always email them to yourself. Just register, login, and start adding jobs to "My Favorites".

Email :
If you do not see the email, please check your junk folder. Also remember to mark CRA emails as "safe"
Type the code shown :


L