Maersk Group was founded in 1904 in Denmark. Since then, the Group has grown into the largest shipping & logistics provider in the world. Maersk Logistics / Damco is an independent company under the Danish Maersk Group. Our group activities includes: Retail, oil & gas, tankers & offshore, terminals and container business. We are a truly global company with over 300 offices in 90 + countries and employ over 11,300 employees.

•  Bachelor degree in Business Administration or any discipline
•  Experience in the freight forwarding sector with Customer facing experience is preferable
•  Comprehensive English communication (Mandarin Language Proficiency is an advantage)
•  Good computer literate especially Microsoft Excel and Microsoft Outlook
•  Passion to drive closures & high level customer service orientation
•  Dynamic, rigorous, open minded, highly committed
•  Good team player and Interpersonal skill
•  Well organized when working under pressure

•  Ensure timely resolution and response to customers
•  Follow up on the Outstanding bookings & handle query resolution
•  Record and report the performance of the designated set of Customers and that can help provide suitable recommendations on Service delivery wins or Service failures
•  Ensure shipping documents are delivered on time
•  Responsible for cross sell/up sell, customer retention
•  Monitor performance of client
•  Collaborate with implementation manager for new clients or new programs on board
•  Dispatch invoices & follow up on the Outstanding
•  Ensure integrity of data entered into the system
•  Follow-up with the Operations team and other related parties for timely resolution of customer issues and queries and ensure that timely response is received by the customers
•  Build strong relationship with customer

The applications will be considered in orders until the position is filled. If you fulfill the basic job
requirements, you will be invited to answer 2 assessments, a logical indicator and a personality assessment