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WORLD BRIDGE GROUP
Job Title : Customer Serivce
Location : Phnom Penh
Vacancy Type : Customer Service/Support
Education : All levels
Number of Hirelings : 1
Introduction :

 Started as Cambodia’s leading logistic company since 1992, WorldBridge Group has expanded its businesses to potential sectors including construction, real estate, finance, food and beverage, and e-commerce. To realize our vision to be number one diverse solution provider launching pioneer projects in Cambodia, human capital is of the essence to the Group and we are now looking for talent to join and grow with us.

Job Requirement :

• Comprehensive reading, writing both Khmer and English and arithmetic skills required. 
• Minimum high school diploma or equivalent.
• Ability to persuade and influence others,
• Ability to develop and deliver presentations
• Strong interpersonal and communication skills
• Ability to work independently and complete assigned tasks within identified time frames
• High sense of urgency
• Accountable for complete success in the role
• Team player and quick learner 
• Excellent computer knowledge with proficiency in relevant functions of Sage system

Job Duties :

• Manage telephone calls professionally, efficiently and with good communication skills.
• Receive and respond promptly and courteously to customer inquiries 
• Take sale orders via phone, fax, email, Skype etc., and hand over the ordering information to Invoicing Officers within timely manner
• Ensure that the information related to sale orders are correctly and accurately taken 
• Take phone message and transfer the message to relevant staff within required time 
• Provide product, pricing and delivery information to customers
• Provide updated information related to the sale order such as delivery time and status to the customers and sale representatives.
• Handle and resolve customer complaints and concerns immediately, and facilitate satisfactory resolution where possible
• Keep records of customer interactions and transactions
• Maintain customer relationship 
• Professionally represent the company’s in serving customers

Posting Date :
March-19-2018
Closing Date :
March-28-2018
How to apply :

Interested candidates are invited to send their CV and cover letter to HR department:

Contact Detail :
Name : WORLD BRIDGE GROUP
Mobile : 092 39 87 84
Tel :
Fax :
Email : recruitment@worldbridge.com.kh
Address : No 99, Street Norodom corner Street Samdach Pan (St 214), Sangkat Beoung Raing, Khan Daun Penh, Phnom Penh
Web Site : http://www.worldbridge.com.kh

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