HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country.

•  Business administrative or equivalent level
•  Operational experience especially in Customer Relation or Public Relation
•  Have excellent communication skills, as well as an aptitude and great attitude to lean and develop 
•  Good command in communicating in English 

•  Welcome all customers walk in showroom
•  Hand over the customers professionally to the sales team
•  Inspects showroom and amenities in good order prior to opening.Check drinks and snack stocks and report to accountant/purchaser to make refill order 
•  Handle customer inquiries both telephonically and by email and hand over to the right department
•  Prepare daily report about customer call-in and walk-in
•  Call out all customer involved Sales & Service and hand over to the right department.
•  Follow up existing customer to maintenance service.
•  Update existing customer complaint information.
•  Document all call information according to standard operating procedures.
•  Fill in Data into system and updated.
•  Fill in customer survey form and report to head of department/General Manager.
•  To conduct other jobs as assigned by superior