Job Announcement

Smart Axiata Company Limited (Smart)
Job Title : Contact Center Agent Intern
Location : Phnom Penh
Vacancy Type : Customer Service/Support
Education : All levels
Number of Hirelings : 10
Introduction :

Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

Job Requirement :
  •  Bachelor’s degree (Graduated/under graduated)
  •  Good computer and communication skills
  •  Good Khmer and English both spoken and written

Working time:

  •  Shift A: 6:00am-14:00pm
  •  Shift A2: 9:00am-14:00pm (part time)
  •  Shift B: 14:00pm-22:00pm
  •  Shift B1:15:00pm-23:00pm
  •  Shift B2:18:00pm-23:00pm (part time)
Job Duties :
  •  Answer call professionally and follow up subscriber complaint
  •  Respond to customer inquiries
  •  Handle and resolve customer complaints
  •  Provide customers with product and service information
  •  Identify and escalate priority issues and route calls to appropriate sources
  •  Complete a required report in system/send to Team - Leader/Supervisor.
Posting Date :
Closing Date :
Contact Detail :
Name : Smart Axiata Company Limited (Smart)
Mobile : 010 202 136 / 010 202 148
Tel :
Fax :
Email : jobs@smart.com.kh
Address : No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh
Web Site : http://www.smart.com.kh


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