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Smart Axiata Company Limited (Smart)
Job Title : Contact Center Agent Intern
Location : Phnom Penh
Vacancy Type : Business Administration
Education : All levels
Number of Hirelings : 1
Introduction :

Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

Job Description :

Managing implementation of advanced power solutions on telecom sites including but not limited to Hybrid power systems, diesel generators, renewable power, DC diesel generators, HVAC (heating, ventilation, and air conditioning) systems and power connection to grid wherever available for both new and existing sites.

Job Requirement :
  • Bachelor’s degree (Graduated/under graduated)
  •  Good computer and communication skills
  •  Good Khmer and English both spoken and written
  • Working time:
  •  Shift A: 6:00am-14:00pm
  •  Shift A2: 9:00am-14:00pm (part time)
  •  Shift B: 14:00pm-22:00pm
  •  Shift B1:15:00pm-23:00pm
  •  Shift B2:18:00pm-23:00pm (part time)
  • Working Conditions 
  •  Working day is six days per week
  •  One day off per week is rotated
  •  Required to work on public holiday with holiday bonus
  • *** If once candidate is selected, she/he is required to joint training from 8:00am-17:00pm for the first working week.
Job Duties :
  •  Answer call professionally and follow up subscriber complaint
  •  Respond to customer inquiries
  •  Handle and resolve customer complaints
  •  Provide customers with product and service information
  •  Identify and escalate priority issues and route calls to appropriate sources
  •  Complete a required report in system/send to Team - Leader/Supervisor.
Posting Date :
January-11-2017
Closing Date :
January-21-2017
Contact Detail :
Name : Smart Axiata Company Limited (Smart)
Mobile : 010 202 136 / 010 202 148
Tel :
Fax :
Email : jobs@smart.com.kh
Address : No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh
Web Site : http://www.smart.com.kh

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