WING (Cambodia) Specialized Bank, Ltd.

WING is a mobile payment service provider that allows our customers (individuals and businesses) to transfer, deposit and withdraw money between each other and with anyone in Cambodia, via any mobile phone, at low cost. Moreover, as the leading mobile payment provider, Wing allows customers to make payment like bill pay, phone top up whenever wherever.
WING is a Cambodian registered company.

•  Graduated Bachelor Degree on related field
•  Excellence on communication in English. Other languages are an advantage 
•  Strong Customer Service skills, commitment and a desire to satisfy the customer
•  Good listening and problem solving skills
•  Dynamic, flexibility and strong commitment
•  High-level analytical skills with the ability to think laterally in an environment of change
•  Flexibility to be able to work within different work shifts (between the rosters of 7am –8pm)
•  General PC literacy and keyboard skills

•  Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills 
•  Handling customer complaints or refer them to appropriate area for action
•  Accurately identifying a customer’s query and providing a quick resolution
•  Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
•  Perform all admin tasks as requested efficiently and following processes