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WING (Cambodia) Specialized Bank, Ltd
Job Title : Call Centre Consultant
Location : Phnom Penh
Vacancy Type : Consultancy,Sales / Marketing
Education : All levels
Number of Hirelings : 1
Introduction :

WING (Cambodia) Specialized Bank, Ltd.

WING is a mobile payment service provider that allows our customers (individuals and businesses) to transfer, deposit and withdraw money between each other and with anyone in Cambodia, via any mobile phone, at low cost. Moreover, as the leading mobile payment provider, Wing allows customers to make payment like bill pay, phone top up whenever wherever.
WING is a Cambodian registered company.

Job Requirement :
  •  Graduated Bachelor Degree on related field
  •  Excellence on communication in English. Other languages are an advantage 
  •  Strong Customer Service skills, commitment and a desire to satisfy the customer
  •  Good listening and problem solving skills
  •  Dynamic, flexibility and strong commitment
  •  High-level analytical skills with the ability to think laterally in an environment of change
  •  Flexibility to be able to work within different work shifts (between the rosters of 7am –8pm)
  •  General PC literacy and keyboard skills
Job Duties :
  • Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills 
  •  Handling customer complaints or refer them to appropriate area for action
  •  Accurately identifying a customer’s query and providing a quick resolution
  •  Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
  •  Perform all admin tasks as requested efficiently and following processes
Posting Date :
January-12-2017
Closing Date :
January-22-2017
How to apply :

Interested applicants meeting the above requirements should submit their CV and Cover Letter, a 
copy of ID-Card, Birth Certificate, and Family Book with subject title “Call Centre Consultant” in
Phnom Penh” to jobs@wingmoney.com. Applications must be submitted not later than 30th
December 2015. Only short-listed applicants will be contacted for interview. Please go to 
www.wingmoney.com for more information.

Contact Detail :
Name : WING (Cambodia) Specialized Bank, Ltd
Mobile :
Tel : 023 999 989
Fax :
Email : jobs@wingmoney.com
Address : No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia
Web Site : http://www.wingmoney.com

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