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SOUTH EAST ASIA TELECOM (Cambodia) CO.,LTD
Job Title : Call Center (Chinese speaking)
Location : Phnom Penh
Vacancy Type : Customer Service/Support
Education : All levels
Introduction :

yes, the FIRST and BEST Digital Service Provider, is the only telecommunication company in Cambodia with 100% 4G VoLTE network. Our network is designed for ultra-high-speed usage. With yes superior internet network, our customers can enjoy the best 4G internet xperience you deserve wherever you are in Cambodia.

Our 27 yes hub nationwide is an all-in-one xperience center to all new digital users. Our yes hub warmly welcome everyone for any support, whether it’s questions about how to use the phone, sign up for Facebook page or tips on how to run a successful YouTube channel.

yes has partnered with top global brands like YouTube, Facebook, Google, top OEMs like Apple, Samsung, Huawei, Xiaomi, Vivo and Oppo, and top payment partners like Aplipay, WeChat Pay, Union Pay, VISA and MasterCard to bring exclusive experience for our customers.

Job Requirement :
  •  Graduate/ Studying Bachelor Degree
  •  Good command in Chinese by including listening, reading and writing, being able to read and write English
  •  Must be excellent communication skills and always be patient
  •  Experience in related field is preferable
  •  Ability to deal with difficult situations
  •  Initiative, high sense of responsibility
  •  Good communication and interpersonal skills
  •  Planning and organizing
  • 1. Basic Salary: Based on experiences.
  • 2. Mandarin Chinese Allowance: 100 $
Job Duties :
  •  Provide professional support to customers, receive customer calls in term of customer consulting,
  •  Provide professional support customers, receive customers call, consult with customer, solving problem for customer etc.
  •  Inform clients by explaining procedures; answering questions, providing information
  •  Handle customer inquiries both telephonically and by email
  •  Provide customers with product and service information or promotion
  •  Complete call logs produce call reports
  •  Shift 1 (7:30AM-3:30PM) - (6 នាក់)
  •  Shift 2 (3:00PM-11:00PM) - (6 នាក់)
Posting Date :
November-03-2018
Closing Date :
November-16-2018
How to apply :

Interested candidates invited to send your updated CV with cover letter and current photo to below address: 

Contact Detail :
Name : SOUTH EAST ASIA TELECOM (Cambodia) CO.,LTD
Mobile : 018 970 2201
Tel :
Fax :
Email : jobs@yes.com.kh
Address : #149, St 432, Village 5, Sangkat Boeung Trabek, Khan Charmkamorn, Phnom Penh
Web Site : http://www.seatelgroup.com

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