Job Announcement
Dara Airport Hotel
Job Title : Call Center
Location : Phnom Penh
Vacancy Type : Customer Service/Support,Hotel/Restaurant
Education : All levels
Number of Hirelings : 2
Introduction :

Dara Airport Hotel is the 4 star Hotel in Phnom Penh with 226 Rooms & Suites. Dara Airport Hotels turned attention to another strategic area of Cambodia, the rapidly growing business and residential district of Toeuk Thla in the capital city. Conveniently situated in the Ratana Plaza Mall, near Phnom Penh International Airport and the recently launched Special Economic Zone, the Dara Airport - City Hotel & Spa has become since July 2012 a great hub for international business travelers and local entrepreneurs.

Job Requirement :

• High school diploma or equivalent.
• 1-2 years of experience in a call center environment.
• Knowledge of customer service practices and principles.
• Superior listening, verbal, and written communication skills.
• Ability to give full attention to what other people are saying.
• Ability to handle stressful situation appropriately.
• Competitive salary
• Service Charge 5%
• Yearly Bonus
• Health Insurance
• Meal
• Uniform
•Annul leave and Public holiday follow the Labor Law of 

Job Duties :

• Answer incoming calls.
• Management and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Process orders, forms, and application.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
• Complete call logs and reports.
• Other duties as assigned.

Posting Date :
Closing Date :
Contact Detail :
Name : Dara Airport Hotel
Mobile : 087 959 767 / 089 290 069
Tel :
Fax :
Email : hrcap@darahotels.com
Address : Ratana Plaza Building, Russian Federation Blvd, Sangkat Toeuk Thla, Khan Sen Sok, Phnom Penh.
Web Site : http://www.darahotels.com


*NEW*: Have you tried "My Favorites" feature? You can keep track of all your favorite jobs so that you do not
need to always email them to yourself. Just register, login, and start adding jobs to "My Favorites".

Email :
If you do not see the email, please check your junk folder. Also remember to mark CRA emails as "safe"
Type the code shown :