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HGB Group Co,. Ltd
Job Title : Assistant to Operation Manager (F&B)
Location : Phnom Penh
Vacancy Type : Execute/Management
Education : All levels
Number of Hirelings : 1
Introduction :

HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country.

Job Requirement :
  •  Good command in English and Chinese
  •  Experienced in restaurant/outlet management 
  •  Flexible, humble and leadership
Job Duties :
  • 确定员工的职责并代表店长的工作,以确保目标得以实现,并始终实现卓越的服务。
  • Identify and delegate responsibilities to Operation Manager and staff to ensure objectives are met and excellent service is consistently achieved.
  •  通过制定计划实施餐饮政策和程序。
  • Implement restaurant policies and procedures by developing plans and instructing staff.
  •  向店长和员工提供指导,以实现餐饮目标。
  • Provide direction to Operation Manager, and staff to achieve restaurant goals.
  •  协助店长和员工,以确定任何问题,疑虑和改进机会。
  • Assist to Operation Manager and staff to identify any problems, concerns, and opportunities for improvement.
  •  向店长和员工提供指导和反馈,并持续评估绩效。
  • Provide coaching and feedback to Operation Manager and staff and assess performance on and ongoing basis.
  •  通过提供高水平的服务创造积极的客户体验,并确保所有员工都能让客人了解他们的需求并超出预期。
  • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
  •  管理餐厅或食品质量,安全和清洁的标准。
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
  •  监控产品和人工成本,保持目标。
  • Consistently monitor product and labor costs to remain within goals.
  •  征求客人反馈意见,了解客户的需求。
  • Solicit customer’s feedback to understand the needs and wants of customers.
  •  为客人服务原则、培训和教练员工。
  • Train and coach staff on customer’s services principles and practices.
  •  协助新的菜单实施。
  • Assist in new menu implementation.
  •  制定和实施改进领域的创新解决方案。
  • Develop and implement creative solutions to areas of improvement.
  •  协助进行工作人员和每日班前会议。
  • Assist in conducting staff and daily pre-shift meetings. 
  •  在人员配备限制要求的情况下,协助餐厅的任何区域。
  • Assist in any areas of the restaurant when staffing constraints require.
  •  确定员工的弱点,并根据需要进行再培训。
  • Identify employee weaknesses and retrain as necessary.
Posting Date :
May-14-2018
Closing Date :
May-26-2018
Contact Detail :
Name : HGB Group Co,. Ltd
Mobile : 095 666 048
Tel :
Fax :
Email : hr@hgbgroup.com
Address : No. 37-39 Preah Monireth Blvd. Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.
Web Site : http://www.hgbgroup.com

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