Job Announcement
KOFi Group
Job Title : Assistant Service Manager
Location : Phnom Penh
Vacancy Type : Assistant,Business Administration,Customer Service/Support,Execute/Management
Education : All levels
Number of Hirelings : 1
Introduction :

KOFi Group established in 2009, KOFI is the largest Espresso Coffee and equipment distribution company in Cambodia.
KOFi Group is the leading distribution company of Espresso Coffee and Espresso machines in Cambodia; We have vision to be the number No.01 in Coffee Industry in Cambodia. 
Majority of these machines and products are exclusively imported from Italy, other European countries and USA.

Job Requirement :

• Bachelor or Master Degree in related fields.
• Three Years’ working experience of stock control, customer service or after sale service in senior level.
• Excellent organizational, negotiation and planning skills.
• English proficiency, be able to operate Ms. Office and associated programs.

Job Duties :

* Stock Management
• Monitor spare part movement, shortage and order
• Arrange all spare part in stock with clearly floor plan and model of spare part
• Maintain accurate record of inventory and stock management
• Supervise the maintenance of stock room and ensure proper arrangement of stock
• Update monthly spare part report to service manager
* Standby Machine Management
• Monitor standby machine movement
• Maintain accurate record of standby machine in stock
• Solve all kind of standby machine issue
• Update weekly report to service manager
* After Sale Service Management
• Solve all kind of customer issue 
• Analyze the resource needed for service operation
• Control staff working quality and development of their professional skill
• Work closely with technical supervisors to ensure the operation goes smoothly
• Work closely with sale team to ensure cross-function task run smoothly
• Ensure the customer payment received timely
• Customer master list management
• Provide monthly service report to service manager 
• Other duties assigned by service manager

Posting Date :
Closing Date :
Contact Detail :
Name : KOFi Group
Mobile : 069 777 559
Tel :
Fax :
Email : job@kofi.com.kh
Address : #66, Mao Tse Toung Blvd,Boeung Trabek, Chamkamorn, Phnom Penh, Cambodia
Web Site : http://www.kofi.com.kh


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