•  Excellent Chinese and English in both written and spoken skills
•  Bachelor Degree
•  Computer Literate, Word, Excel
•  At least 02 years experience either in the role of client service or business development is a plus.
•  Client-oriented, innovative and quick-learning 
•  Be familiar with desktop applications 
•  Be meticulous 
•  Organizational skills 
•  Good interpersonal skills 
•  Negotiating skills 
•  Be responsive 
•  Be able to work in a team

•  Manage the day-to- day relationships with clients by phone and in writing 
•  Ensure the implementation of the contract 
•  Follow-up all documents related to the policy 
•  Prepare and attend client meetings 
•  Respond promptly to customers’ inquiries
•  Provide excellent customer service experience to all clients 
•  Handle, escalate and resolve client complaints
•  Build and maintain professional communication with the client, insurer and internal management 
•  Prioritize work assignments to meet deadlines 
•  File correspondence and other documents

* Interest candidates should submit a Cover Letter and CV in English with Current Photo by address or email below. Only short listed candidates will be contacted.