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Toyota Cambodia Co. Ltd
Job Title : Assistant Customer Service Manager
Location : Phnom Penh
Vacancy Type : Assistant,Customer Service/Support
Education : All levels
Number of Hirelings : 1
Introduction :

TOYOTA (CAMBODIA) CO., LTD is the Exclusive Sole Distributor for the supply of all Toyota brand vehicle, Genuine Spare Parts and Quality Service in the territory of Cambodia.

Job Requirement :
  •  University degree in General Management or other related fields
  •  At least 3-5 years of related professional experiences
  •  Excellent knowledge of communication
  •  Good teamwork and interpersonal skills
  •  Strong time management and result-oriented toward the job
  •  Logical thinker, able to work efficiently with raw data and provide analysis
  •  Good proficiency in English language
  •  Good proficiency in Microsoft Word, Excel and Power Point.
Job Duties :
  •  Plan, organize, lead and control total service management operations for both parts and service
  •  Set and monitor budget targets of service performance
  •  Monitor complaints and achieve resolutions
  •  Conduct periodic analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc....) and develop strategy to maximize the effect of available resources
  •  Ensure adequate information, tooling and equipment is available for Service Staff to conduct their functions to fulfill the company’s requirement
  •  Monitor service shop condition, safety issues and take appropriate actions to ensure a safe and healthy working environment
  •  Build up a good team spirit to provide the best customer service experiences to all Toyota Car Owners
  •  Perform other task as assigned by Manager/GM.
Posting Date :
January-11-2017
Closing Date :
January-25-2017
Contact Detail :
Name : Toyota Cambodia Co. Ltd
Mobile : 017 444 955/010 51 53 24
Tel : 023 880 183
Fax :
Email : recruitment@toyota.com.kh
Address : Confederation de la Russie Blvd.,Sangkat Tuk Thla, Khan Sen Sok, Phnom Penh
Web Site : http://www.toyota.com.kh

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